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So, to avoid refunds, always describe your items fully in your product description. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Make sure to check out the International USPS shipping guide for more details. Follow these steps when you want to create a Depop listing. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. However, unlike Poshmark, Depop charges you additional fees. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Press J to jump to the feed. When they updated to extra-small I didnt bother to go back to update my older listings. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? Depop proudly states that 90 percent of its active users are under 26. Can pre-loved clothes make fast fashion sustainable? Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! They may even ask for PayPal payment via friends and family. What I was missing was the notification of payment received from my buyer. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Thats it, youve completed the first step! They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. 2020 3dcart Shopping Cart Blog. Step 3: Write a bio about your shop and what youre selling and tap on Next. Use the depop fee calculator to make sure you have your desired profit. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. With an effective product description, you can convince the customer to click the Buy now button. By selling print-on-demand products, you wont need to have an inventory in stock. What does this mean and why did it happen? Advice, staff picks, mythbusting, and more. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. 80. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. One of the key reasons I like shipping with Depop is the time I save. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. It all hangs on whether paypal agree that the transaction was unauthorised. Possibility 3: Buyer internationally cancelled the payment Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. In 2021, Depop was acquired by Etsy for $1.6 billion. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Today, Depop is a place where millions of users come to celebrate their style and discover culture. Disconnect your Paypal from Depop and reconnect again. In this article, weve shared many important things you must know before selling on Depop. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. You lost any seller protection by sending to another address than the paypal registered address of the buyer. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. But when Ms Strike logged back in, she was shocked by what she found. Creating unique looks, new trends and making new from old. Its never happened before while using Depop or any app. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. With Paypal, you can get a hold of an associate through their live chat message center. I also received an email from Paypal a receipt of fees paid to Depop. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. We would stay away from doing something like this it is risky for both your Depop account and your payment. Here is the USPS link to order your free priority boxes. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. You will need a shipping scale, measuring tape, and a printer. In all cases, the fraudsters demanded to be paid directly, rather than through the app. How long do you have to be inactive on Depop? can someone explain why I was charged $13? Depop suggests that you do not ship your item until you receive the payment. They are inclusive, diverse, progressive and creative. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Write a bio about your shop and what youre selling and tap on Next. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Please read my full disclosure policy for details. Step 5: Enter your First name, last name, billing address, and tap on Next. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Don't price your items too low because it could have a negative impact on your profits. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Wirecutter is the product recommendation service from The New York Times. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Lets dive right in. This happens to me sporadically throughout the year. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Also the depop profile has blocked me. 2023 BBC. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Step 2: Enter the 6-digit code sent by Depop to your phone number. In June . I did so by accident, used my own money to ship, and I was charged. From launching their own brands to building vintage resale businesses. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. You will log in to your Paypal account and check all the notifications from them asking for this information. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. Will it take the fee automatically when the transaction is complete? Home. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Follow the instructions in this article and start selling your own products on Depop. 1. As a seller, you must update your account that you are shipping with Depop to qualify. However, the buyer must have a solid reason to request a refund. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Music. Select Selling > Refund Depop fee. You are viewing the PayPal Community Archives. By browsing this website, you consent to the use of cookies. They will email you once an agent is available so make sure to have your email notification on. Find out more about how we use your personal data in our privacy policy and cookie policy. Shipping with Depop internationally vs. domestically is different in a few ways. Once youre logged in, click on Sell from the top right side. Enter the 6-digit code sent by Depop to your phone number. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Consistency is key. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). A sub for discussing all things Depop. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Make sure the email on your Paypal account and your Depop account match. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Depop charges a 10% selling fee for sales on the platform. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. I feel like im doing something wrong or not understanding? The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . These 6 Tips Will Help. After receiving all positive reviews, every sale thereafter was instantly paid.

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