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NYC Flagship Office - Stubhub. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. hours. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Cons Built In is the online community for startups and tech companies. We would be the company acquired, not the ones doing the acquiring. Musk Made a Mess at Twitter. Our RSS feed includes all eBay news articles published on this website. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Enjoying This Built In Excerpt? StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Every order is 100% guaranteed. Picking up your tickets at one of our Last Minute Service Centres? customersupportuk@stubhub.co.uk. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S StubHub Corporate Office Headquarters The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Being OK With Spectacular Failure. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. StubHub Email Format | stubhub.com Emails - RocketReach The contact number is only for US and Canada. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Being OK With Spectacular Failure. Somehow, Id have to navigate us through it. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Jeff Zwelling TBD. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Published and reprinted by permission of Houghton Mifflin Harcourt. We use cookies to make wikiHow great. How do I contact? StubHub gets a lot activity from users on Facebook than it does on Twitter. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. the exact pickup location and times. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. StubHub Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. WebOUR PARTNERS. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. WebHow To Contact StubHub Corporate Office Headquarters. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. He was thrilled to be buying his old company back fourteen years after hed left it. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Search through past posts using the search bar at the top of the forum page. We give them a time frame to offer Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebNYC Flagship Office - Stubhub. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. stubhub inc. Fax Number: 1 WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations San Francisco, CA 94105 USA. About us : StubHub Evaluating all of these factors, I agreed to join the company. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Will His AI Plans Be Any Different? Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Join the list. eBay Completes the Acquisition of Ticketbis Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. How do I get my tickets back if they didn't sell? At StubHub, our mission is simple: help fans find fun. Buy Sukhinders Book! Personally, though, I found it disappointing. StubHub Corporate Office - FairShake As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. StubHub is an eBay company (NASDAQ: EBAY). In this regard I was right; but major unforeseen risks would also unfold on my journey. StubHub Corporate Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. We'll do our best to get back to you in the next 24 hours. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. WebStubHub is an American ticket exchange and resale company. In 2018 and 2019, eBay faced mounting pressure from shareholders. 1412 Broadway, New York, 10018, USA. Then came the coconut, an event none of us could have predicted. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Restrictions apply. Enjoy! Personally, though, I found it disappointing. Personally, though, I found it disappointing. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Call 1-866-788-2482 to speak to a customer service representative from StubHub. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Find startup jobs, tech news and events. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Arnaud Collin Global Head of Marketing. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Include your email address to get a message when this question is answered. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. WebGet in touch with us today! This article has been viewed 52,013 times. Sukhinder Singh Cassidy Named President of StubHub Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. By using our site, you agree to our. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Its possible that someone with an identical problem has posted for help before. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Our RSS feed includes all eBay news articles published on this website. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. StubHub He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. By signing up you are agreeing to receive emails according to our privacy policy. The Company offers tickets for live sports, music, and theatre events. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Alternatively, you can send us an email at WebStubHub has 21 current employee profiles, including Founder Eric Baker. wikiHow is where trusted research and expert knowledge come together. StubHub is the largest ticket marketplace in the world and enables fans to My Secret to the Success of Amazon? I live in Singapore where the StubHub app is not avail. Email Address. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Stubhub, Inc. operates as an entertainment ticket agency. StubHub's Field Operations As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Alternatively, Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Within nine months of my arrival at StubHub, thats exactly what happened. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. 2697 Lakeville Rd. Buy sports, concert and theatre tickets on StubHub! WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. You should not rely on any forward-looking statements. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. The more I learned about StubHub, the more excited I became. Call 1-866-788-2482. To subscribe, click on the button below and copy the URL into an RSS reader. Ticketbis makes it easy for users to attend events all over the world. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. To subscribe, click on the button below and copy the URL into an RSS reader. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Field Operations and Last Minute Services. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Surviving wasnt easy. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. 1 if you bought tickets and you have a problem with them. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. % of people told us that this article helped them. StubHub Corporate Company Profile | Management and Founded in 2,000 and with presence in over 40 Read on to get the help you need to contact StubHub. Pro tip: Each number appears to go to a different department. 3 if you sold tickets already and have an issue. Corporate Phone Number: 1-415-222-8400. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Olivier Ropars Vice President & CMO. Luckily, weve compiled (and tested!) Does StubHub have live chat? Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. All rights reserved. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. contact StubHub All Rights Reserved. StubHub Email If a crisis like this had hit us earlier, wed have been in better shape to weather it. Stubhub serves customers worldwide. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Oscar Ferruz Director of Supply, Primary and Operations. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Contact Us - Questions or Comments / Quicklees Find contact information here. form" and let us know how we can help you. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"