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I was in touch with customer service and they were barely helpful, not apologetic abd borderline rude. 14.7. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Klekt Contact Details If you need to get in touch with Klekt about an order, an inquiry, or anything else, you can do this. As with any online platform, you should make all reasonable enquiries and exercise all appropriate caution before making a purchase through KLEKT UK, particularly where you are purchasing a high-value item. Poor customer service. You can place an order by adding the item or items that you want to order to your basket, proceeding to checkout and then following the onscreen process. negligent fraud). I have also sent 5 emails and a message on Instagram and still no reply. If an item has failed authentication it gets passed to our Customer Support team who then work to find a resolution with both the buyer and seller. 6.1. 14.3. If you do not agree, please do not continue to access or use KLEKT UK. If you are using KLEKT UK, the Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law. Benefits of the KLEKT affiliate programme. This is my order Id #63krehew-544486, but I cant track my order, where is it? Log in to your Pay Portal. If you cancel your account with us you will be liable for any incurred costs which remain outstanding and we will not reverse any orders already placed. In the event that you are unsure as to whether any particular use of KLEKT UK or other activity is permitted, please contact us seeking clarification. Website means the KLEKT website at www.klekt.com provided to you by KLEKT UK; and. Our best KLEKT coupon code will save you 30%. It was definitely one that left me scratching my head. KLEKT UK is intended for use by people throughout the world. 20. Without further delay, this is what you need to know to become an authenticator at KLEKT. This user agreement (Terms) applies whenever you access our Website www.klekt.com or our App (collectively referred to as KLEKT UK), whether or not you are logged in. 7.3. We cannot give you any assurance that any listing is accurate, that any Seller has the right to sell the advertised item or that any Buyer will be able to pay for the item they purchase. Small differences on the stitching, midsole indentation and insole glue were the only things that gave it away. I am also in a dispute with PayPal about this transaction. You understand and accept that by making a purchase, you are agreeing to enter into a legally binding contract between you and the Seller requiring you to purchase that item. Take the A Ma Maniere x Air Jordan 3 for example. However, as the batches have improved, so has the quality of the fake itself. If the item fails authentication, we will be entitled to automatically deduct the Service Fee from you using the payment information provided when you registered your account with us. i bought yeezy boost 350 V2 ash pearl on March 18,2021 . LAW AND JURISDICTION28.1. 3.4. We will not necessarily see or be aware of any enquiries that you submit to any third parties who provide Third Party Content. 27.3. Ive even tried to message them on Facebook and again its just an automated response.my order number is m6bkf1k3-548731 please stop this transaction and do not take the funds. as soon as I realised which was within minutes of pressing the buy button I got in touch with them. We have over 1,000,000 users and companies will listen to us. 8.1. 7.2. You must not register multiple accounts without our permission. Where we do so, we will post a copy of the updated Terms on KLEKT UK. You must read the listing carefully prior to purchase and raise any queries you have with us before you make your purchase. Our job is to make copping that latest Yeezy or newest Supreme T-shirt easier, safer, and less stressful. I'm waiting since march for a payout. KLEKT delivers a service that ensures items sold to buyers are 100% authentic. In this case, our couriers delivery of the items to the safe place or the neighbours address will complete our delivery obligations. However, thats now shifted to Air Jordan 1s and believe me, some of the fake Air Jordan 1s that we see are crazy. KLEKT - Buy and Sell Authentic Sneakers, Streetwear, Accessories and More BRANDS SNEAKERS KLEKT | USED STREETWEAR ACCESSORIES BLOG No Hidden Fees! For more information on closing your account, see paragraph 21. 14.11. Be safe from hackers and unwanted bills. Once received and inspection of the item is approved, we will consider refunding the Seller Price to the Buyer and will retain the Service Fee. Something that people need to bear in mind too is that fake sneakers will come in batches. 14.10. Hello, a month and a half ago, I ordered shoes. For us, the biggest parts include checking the quality, the materials used and the overall shape of the sneaker itself. Get klekt.com coupon codes, discounts and promos including 30% off and 10% off adidas only. Other than as described in this paragraph 23, no changes to these Terms, nor exceptions to any policy, will be binding on you or us unless agreed in writing. When you place an order, you will receive an automated email confirming your order. 10.4. 2,204 Number of Organizations $3.3B Total Funding Amount 1,249 Number of Investors. The Registration Data we collect includes your name, address, telephone number, email address, date of birth, and payment information such as a valid credit card or other approved payment method. We monitor the integrity of the KLEKT Website and will take steps to protect the online platform as determined by KLEKT in its sole discretion. 13.7. YEEZY DAY 2022! Part E General Terms of Use describe general terms that both the Buyer and the Seller must be aware of. 8.3. Once a Buyer enters the checkout page, the total price the Buyer will pay will be the Purchase Price quoted in euros (). I can not sales return and i want buy it again use new price because it have not delivered. Hi klekt team, (g) is likely to deceive any person; 16.4.8.8. However, from time to time KLEKT UK may be unavailable if we carry out routine maintenance and repairs or due to the unavailability or failure of any part of the general public internet infrastructure. Although Klekt is based in Cologne, Germany, they opened a new location in the Netherlands in early January 2021. File Name: com.klekt-v12..2-appsonwindows.com.apk Version: 12.0 . The order number is jndpnws9-698705. After an item has been purchased, you will be informed immediately by email and must confirm we can collect the item or drop it to the agreed collection point within 24 hours. As a team of sneakerheads, we also like to take our time when it comes to rarer or grail worthy pairs. 19.3. Our rights described in this paragraph 20 are in addition to and do not limit any other rights we may have in law if you breach this agreement. Just a heads up. Based in Cologne, Germany, Klekt today is one of the largest sneaker and streetwear marketplaces in the world, with one of the biggest audiences to match too. We reserve the right to determine how we feature your listing on KLEKT UK. 3.2. The item will be sent back to the Seller within 10 Working Days. Except where we have confirmed that we are not responsible for a type of loss or damage (as described in paragraphs 18.2 to 18.6, or where our liability for a loss is unlimited as set out in paragraph 18.8, our liability to you (whether in respect of breach of these Terms, in tort (including negligence) or otherwise) is limited to either: 19.4. 7.6. If an Air Dior Jordan 1 is coming through the warehouse, were going to take our time because we know how premium and rare this shoe is. We check every sneaker thoroughly, whether its an Air Jordan 1 Mid or a Nike Air Yeezy 2. 14.5. 19. So frustrated! 5.5. Contact KLEKT - Sneakers & Streetwear Published by K'LEKT GmbH on 2022-09-13 KLEKT is Europe's original sneaker and streetwear marketplace, connecting buyers and sellers from around the world to get their hands on the most exclusive items. We will not be able to dispatch the item until cleared payment is received. 13.8. 16.1. Download KLEKT - Authentic Sneakers 12.0.2 on Windows Pc. A contract is not started with an online retailer until the point of item dispatch. Chatting to James Gooden, Lead Authenticator of KLEKT, we'll give you a closer look at all the skills you need to become an authenticator. And, if you do close your account as described in this paragraph you will still be responsible to pay us for any fees incurred up to the point at which you closed your account. 9.3. 12.1.5 that the item otherwise, in our reasonable opinion, meets the requirements set out in these Terms and any additional policies posted as described in paragraph 22.12.3. With fakes constantly evolving, its important that you keep your knowledge up to date. Please read the Terms carefully before you start either: browsing KLEKT UK, registering an account, listing an item for sale or making a purchase. (d) any equipment or network or software owned or used by any third party; and. Klekt was founded by two German sneakerheads back in 2013. At the bottom of the page, you will see "Step 3: List". Rating 4.0/5 Votes 76 Click Settings > Profile Make the changes. We recommend that you print a copy of the Terms for your future reference. If we cannot reasonably confirm that the item meets the requirements set out in paragraph 12.2 or we determine that it does not, we will notify the Buyer and the Seller that we have been unable to approve the item. The Buyer will receive an email to confirm the order and be provided with a tracking number for the shipping. Hello I ordered my shoes from klekt and they are still being verified and havent arrived please could my order be hurried I need the shoes early as I will be leaving soon thank you, Hi there I have ordered some Jordans of your website I have sent 3 to 5 emails to see where my shoes are I need this item as its a lot of money to loose 19.99 and if can see where it is my order number is 8.10. 16.7. One purchase was for 423.44 and another for 305.33. I have sent 3 emails, 2 support queries and even tweeted them on twitter but ive only received an automated response. If you wish to cancel a listing in any of the circumstances described in paragraph 14.2, you should contact us immediately as set out in paragraph 3.4, stating which listing you would like cancelled. Where we have committed a serious breach of these Terms you may also immediately close your account with us. We are not responsible to you for the following types of loss or damage: 18.9.1. loss or damage of a kind that we could not reasonably have foreseen; 18.9.2. loss or damage arising out of use of the item for commercial, business or re-sale purposes; 18.9.3. loss or damage which results from you misusing the item; 18.9.4. loss or damage arising from wear or tear or otherwise from damage to an item arising after the time when it was delivered (except where that damage is caused by a problem which was present at the time it was delivered); and. Our privacy notice the Privacy Notice , FAQs the 'FAQs', and all policies and requirements posted on our Website, may refer to the terms referenced and amended from time to time in these Terms. 15.7.6. temporarily or permanently suspend the users account. These Terms, together with any policies, represents the entire agreement between you and us in respect of KLEKT UK and replaces any previous agreements in place between you and us. Please ensure all original packaging and labelling are included in your packaging. You agree that the sale of the item is conditional upon the authentication process approving the item, as described in more detail in paragraph 11. If you object to any or all of your personal information being made available, please contact us using the details below. Closure of your account will not affect any sales that have completed prior to closure and you will continue to be responsible to perform any of your obligations in respect of any such contracts of sale. The Seller understands and agrees that if we provide the counterfeit item to law enforcement, Sellers communications and any property claim with respect to that item must be solely with that law enforcement agency and not with us. More importantly, hell run through how his own authenticating skills have developed since he first started as well as what he looks for in potential candidates. We are not able to offer cancellations or returns under any other circumstance other than those described in paragraph 14.5 below because all items are listed by private Sellers. I just wish we (those living in the States) could also sell on it. You must ensure that your listing is accurate, complete and not misleading in any manner, including that you accurately state whether it is in brand new condition or used. PART C TERMS FOR SELLERS. 14.8. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). 6.2. - or - Activate Account Resend Activation Email Support Privacy Legal Licenses and Complaints Accessibility Security Hyperwallet is a member of the PayPal group of companies and provides services globally through its affiliates. Thanks, Hello I ordered shoes from you on February 26th And you wrote me that they will come to me u3.3.21 What does it mean in March of this year and unfortunately no shoes have come yet I would like to ask when it will come thank you, By Faustina Gyamfuaa Akrasi Structural details like the pattern of the stitching, the consistency of the glue, proportions of the panelling and outsole patterns play a vital role in determining whether or not a sneaker is real or fake. 13.6. Listed below are our top recommendations on how to get in contact with KLEKT Sneakers & Streetwear. The two most important things you need to become an authenticator are a passion and knowledge for sneakers and streetwear. Get a free Virtual Credit Card to signup for Subscriptions. The KLEKT platform is a place for sneaker merchants to trade their most sought after. 8.8. If you breach these Terms in any manner we may (as we reasonably consider Appropriate in the circumstances): 20.1.1. terminate any affected listing (see paragraph 5.6 for more information); 20.1.2. cancel any order that you have made; and/or. i dont even have any proper shoes atm, Want to know when Ill receive my order Im a little suspicious of the shit since it dont show In details the shipping of the product, Im a forst time shopper, Hi, I sold my jordan 11 jubilee to klekt last february 10, 2021 and until now I havent received the money as well as any update from klekt. Services means the online platform provided to you for the purpose of purchasing or selling items and the payment transactions, authentication and shipping processes; 2.1.11. 15.3. As a Buyer you are responsible and agree to pay any taxes (including VAT and sales tax) that may be due with respect of your transaction (all of which will be inclusive in the Purchase Price). 10.6. Emailed them twice with no response, Hello its like 10 days ago I ordered Nike air Jordan 4 retro fire red its my order confirm number c82T9vev-521877 so can u please check it, Please help me cancel order #aw3tvxy3-531956. However, it may be necessary in some cases to apply a different rule to a particular aspect of using KLEKT UK to the general rule described in these Terms. We do not accept business use on KLEKT UK. Earn up to 3% commission on sales generated for the KLEKT programme. On average, after placing an order, you can expect to receive your item in 7-12 Working Days. 28. Also the very early adidas Yeezy Boost 350 V2 Bred fakes were terrible. The Service Fee is added on top of the Seller Price. All messages that you send via KLEKT UK are forwarded to other users anonymously, so they will not see your email address. Thanks, avrei bisogno di tracciare il mio ordine aty74nrm-619059, I ordered the wrong size shoes - US6.5 instead of US9. The following definitions shall apply to these Terms unless the context otherwise requires: 2.1.1. When listing an item for sale on KLEKT UK, you must include an accurate description of the item including model, size and the amount you would like to receive for the item in euros (). You should comply with all ordinary legal rules and regulations regarding the sale and purchase of the item, as you would have if you had made the agreement outside of KLEKT UK. We make sure that we check all of our areas before certifying a sneaker as authentic, but some shoes will always take longer than others. I am writing the review based on my own experience. If you would like to cancel your account, please contact us as set out in paragraph 3.4 and confirm the reason you want to cancel. Place links on your website, start sending traffic and generating sales. 5.11. Title of the item passes as the authentication process is successful and payment is made to the Seller. Avoid using this Scam platform to buy and sell shoes! 8.9. 15.9. We reserve the right to investigate complaints and violations of these Terms and, to the extent permitted by Applicable law, may take any actions we deem appropriate, including suspending your account and charging your credit or debit card for costs we incur as a result of the violation. We reserve the right to open an investigation in accordance with paragraph 15 if we are unable to verify the Sellers identity. By creating an account, you are agreeing that we will commence providing the services to you (such as access to KLEKT UK, the right to buy and sell items, the authentication process and shipping services) immediately. You must not list an item for sale if the possession, use and/or sale of that item would infringe the rights of any third party (including intellectual property rights) or be unlawful or illegal in any way. 24.1. If a dispute arises between you and a Buyer or Seller, or between you and us, we suggest that in the first instance you contact us using the details set out above. 8.5. If we believe that you are listing an item or purchasing an item through KLEKT UK in the course of a trading business, we will be entitled to refuse your listing or purchase and immediately close your account. 21.3. You may opt out of the usage of your Registration Data for marketing communications at any time by contacting us via the link sent with each marketing communication. THE HOTTEST BRANDS 11.2. 20.1.3. limit, suspend or terminate your user account. At KLEKT, we cannot guarantee that any item will sell. However, when we took a deeper dive into the shoe, there were some minor details that gave it away. You understand and accept that by listing an item on KLEKT UK you are offering to enter into a legally binding contract with any person who chooses to purchase the item. 7.11. You should therefore avoid using any technical or specialist terms in your listing (unless you explain what they mean) or assume any particular knowledge. The average delivery time from our warehouse to you is currently 3-5 Working Days from dispatch. We will send the item out safely and double boxed to you provided that the item passes the authentication process. Its always interesting because we never know what were going to be authenticating until it arrives, meaning every day is different. As sneakerheads themselves, our expert authenticators have years of experience within the community. Average order value 350. If we are unable to ascertain the value of that sale, we will assess the value on a reasonable basis for the purposes of calculating the fees payable. When we have received confirmation for collection, we will arrange a time with you for our courier to collect the item from you at the address provided during your Account Registration unless otherwise specified. We may also feature your listing, or information from it, in other locations outside KLEKT UK, whether online, in print or otherwise, to promote your listing and/or KLEKT UK in general. For me personally, I think the Travis Scott x Air Jordan 1 or fragment design x Air Jordan 1 are probably the most common fakes. Purchase Price means the total amount payable by the Buyer for the purchase of an item; 2.1.5. The one thing I say to all my authenticators is How would you feel if you opened the box? Were trying to make that purchase as special as possible, something we do by sharing a passion and knowledge for sneakers and streetwear. You must only list an item for sale if you are the absolute and unencumbered owner of that item or you otherwise have the right to sell that item. I think anything under this amount, DHL was fine and didnt ask. Once we obtain the item from the Seller our professional authentication team will personally inspect the item within 3 Working Days. KLEKT, The home of Authentic sneakers & streetwear. 7.14. TIME SCALE IS APPAULING THEY WERE FOR A PRESENT FOR MY SONS 21ST ON 27TH DEC. 2.1. However, we cannot be responsible to you if you are adversely affected by our action in response to a breach by another user. However, as time goes by, these fakes get better and better. 18.1. 16.5.1. not to reproduce, duplicate, copy or re-sell any part of KLEKT UK in contravention of the provisions of these Terms; 16.5.2. that in uploading any material to KLEKT UK you will not impersonate any person, misrepresent your identity or affiliation with any person, or give the impression that the material emanates from us (if this is not the case); 16.5.3. not to access without authority, interfere with, damage or disrupt: 16.5.3.2. We will not send confidential or sensitive information about you to other Registered Users (such as your name, address, telephone number, email address or date of birth) without your consent. However, certain sections of KLEKT UK and certain functionality (including the ability to list an item for sale or to purchase an item) are only available to Registered Users. You must ensure that you have the copyright and all other rights in any content that you include in your listing, including any photographs and you will reimburse us if we suffer any claims as a result of your submission of any content in contravention of this paragraph 8.11. 5.3. By breaching paragraph 16.5.3 or paragraph 16.5.4, you may be committing a criminal offence under the Computer Misuse Act 1990. Can someone help me, I ordered pair of yeezy 4 days ago and still didn't get any mail that my order has been shipped, it says that it will take at most 120 hours, and around 14 days to arrive on address. Today's top KLEKT offer is Get 10% Off With KLEKT Discount Code. Over the years theres been some really, really good fakes that Ive seen. 15.2.7. provide the counterfeit items to law enforcement or destroy the counterfeit items. All orders must be placed via KLEKT UK. They canceled the order and shoes were delivered and signed by their warehouse person. KLEKT is one of Europe's leading online sneaker markets. If you have any active listings at the time you notify us that you want to close your account then we will assume that you also want to end these, and we will consider this as a request to cancel all current listings. 5.1. 13.5. 26. Please respond as soon as possible. 12.2. 16.4.8. to send, knowingly receive, upload, download, use or re-use any material which: 16.4.8.2. If we do not receive the item from the Seller within 10 Working Days of the purchase order, we will cancel the order and refund in full the Purchase Price to the Buyer as outlined in paragraphs 7.11. 10.9. Another part of becoming an authenticator is having an idea of how the resell industry works. 8.11. 14.9. If you do ask to close your account as described in paragraph 21.6, your account will be closed as soon as we receive your request and any listings you may have made will be cancelled. Our company number is 11767589 and our VAT number is 313 9211 32. You might know how to spot a fake Air Jordan 1 Air Jordan 14, but what about the latest Air Jordan 1 Mid thats just dropped? Use our original sound "original sound - Klekt . 17.2. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of K'LEKT GmbH. Me quedo con stockx. When using KLEKT UK, you accept that communication with us will be mainly electronic. Once received, we will consider your cancellation request within 3 Working Days. If we are unable to resolve a dispute, we will consider alternative dispute resolution as an alternative to litigation. 12.1. These trainers are no use to me my lad is not going to wear womens trainers. We connect Sellers with Buyers and ensure that all items are 100% authentic. 8.2. They refuse to engage in email support and they don't have telephone number. KLEKT will be applying the same authentication process to USED sneakers, with a team of professional authenticators ensuring that every pre-owned sneaker bought and sold on the platform is 100%. We will be entitled to retain the Service Fee in payment for the Services that we have provided. 21.4. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Click "Add to List" and you will then be directed to the final step of the process. 18.9.5. loss or damage arising from the Seller being fraudulent. 15.7. 17.3. If you are cancelling under the above circumstance, you must contact us immediately as set out in paragraph 3.4 and confirm the order you want to cancel, the illegality and the order number quoted on your dispatch confirmation. 7.5. hello, i ordered shoes a week ago and it still says waiting for seller to ship and i sent a couple of emails asking about when will it arrive as i will be leaving this address soon and it says it can take up to 14 days from the day of the purchase but the seller didnt ship yet so can i just get a refund if it will take longer than 14 days this is my order ID 1270ch3p-665415. Can someone help amend my order as 156 is a lot of money for me and i cant afford to lose it. You can send an email to support@klekt.com, and they will be happy to help. KLEKT UK operates an online platform that allows users to buy and sell authentic consumer goods in either brand new condition (deadstock) or used condition, in either case authenticated by us, guaranteeing you 100% security. 14.4. 7.4. We may post additional policies on the Website from time to time, providing more details about the rules around a particular aspect of using the Website. a. I ordered shoes from KLEKT but they told me they received the wrong size for authentication, so i have to wait another 14 days. If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, or condition or provisions will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. Regardless of whether you use such an account to access our Website or register an account directly with us, you will be bound by these Terms. (d) contains any material which is obscene, offensive, hateful or inflammatory; 16.4.8.5.