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Find out what food and drink options you could be enjoying at this property. Copyright 19962023 Booking.com. There is an in-house restaurant, which serves a variety of British dishes. We make it clear when weve done this. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. View all View all photos (1,560) Traveller (1416) A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. I will be sure to pass on your praise to Anya personally. We went to our room and called room service to order one tuna and one roast beef sandwich. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. A bar/lounge, a coffee shop/cafe, and a restaurant, Rollaway/extra beds are available for GBP 25.0 per day, This property welcomes pets for GBP 20 per pet, per night, Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Try removing a filter, changing your search, or clear all to view reviews. From arrival to departure we were impressed with this hotel. Couldnt fault the bar area and bar staff, nice and relaxing. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. I thought, when the one waiter was free he would attend our table. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. This is the version of our website addressed to speakers of English in the United States. Would absolutely not stay again. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. The hotel is 1.6 miles to the pleasure Paignton Pier. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. And so they should! A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. However some parts of yhe building are in great need of modernisation. Great 879 879 reviews 10. . At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. We watched MULTIPLE people who arrived after us, check in. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Lovely pool, parking onsite. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Find more information about the property in the questions and answers. The preferred airport is Exeter (EXT-Exeter Intl. Some meals not even being served and customers told after waiting 2hrs that now they would not be. The rooms come with a TV with satellite channels. There are similar hotels available. We hope to see you both again soon. What food & drink options are available at The Grand Hotel? On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Alfresco dining available (weather permitting). A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. All rights reserved. The Grand Hotel provides free cancellation on some room rates. Compass Lounge - Ocean-view brasserie specializing in British cuisine. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. After a false start the check in was good - nice lady. Quite adequate. View all View all photos (1,535) Traveler (1391) We gave up on having dessert as 2 courses took over two and a half hours. Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. The rooms come with a TV with satellite channels. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Copyright 2023. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. Perfect location, polite staff, exceptional views of the sea. This hotel is a great place to bask in the sun with a beachfront location. England. Avoid staying at The Grand Hotel in Torquay. The Grand Hotel. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. What are some of the property amenities at The Grand Hotel? With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. 37,297 were here. The highest standards of hospitalilty was given to us in this restaurant by this young women. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. Book directly & receive 20% off your stay. Charges for extra guests may apply and vary depending on the property's policy. What are some restaurants close to The Grand Hotel? Bath ), which is 28.3 mi away (40 minutes by car). Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Are there any historical sites close to The Grand Hotel? When there is only 2 people on the table that shouldnt be a hard task. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. Room was OK but nothing special. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Additional sorting options may be available (by type of traveller, by score, etc.). Number of floors: 4. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. Over 243 million reviews from guests after their stay. . Overall Service And Experience Was DISGRACEFUL. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. The hair dryer was melted, so went unused. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Search for the cheapest hotel deal for The Grand Hotel in Torquay. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. After a false start the check in was good - nice lady. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. The barman just shrugged. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. It made my trip to Torquay a great experience. Torquay At which point a man carrying a tray with sandwichs on walked into the bar. It is an old building so we expected creaky stairs and dated decor in some areas. Staff were very friendly and pleasant atmosphere in hotel. The most helpful contributions are detailed and help others make better decisions. That means that you can always find a great deal for The Grand Hotel. Perfect location, polite staff, exceptional views of the sea. You can check in from 3 PM - midnight. Charges may apply. What food & drink options are available at The Grand Hotel? A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. Breakfast. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. Yes, dry cleaning and laundry service are offered to guests. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Such poor service, not what I thought fitting for The Grand! The Grand Hotel Torquay is surrounded by the area's well-known attractions, nightlife and shops, and Princess Theatre is within walking distance. See our Review Guidelines. The onsite restaurant, Restaurant 1881, features British cuisine. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. An Accommodation may choose to reply to a review. Certain services and amenities may be reduced or unavailable as a result. Are there restaurants at or near The Grand Hotel? Staff helpful Location good. Now I have to use a Manual. What's the area around The Grand Hotel like? The seasonal pool is normally open from April until October. Is The Grand Hotel located near the city center? There really was nothing good about our stay. I asked if I could then bring the sandwich back down. The venue was in a central location not far from the train station, the beach across the road, Torquay. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. But no, he just started folding serviettes, just ignoring us! Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. Private bathroom Lovely views from the bar area as well. What are the cleanliness and hygiene measures currently in place at The Grand Hotel? Bathrooms have hair dryers and free toiletries. The serving staff were very polite and professional. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. The private - sector Mount Stuart Hospital is reachable within a 5-minute drive. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Are there opportunities to exercise at The Grand Hotel? We went to our room and called room service to order one tuna and one roast beef sandwich. T's & C's apply. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. This property advises that enhanced cleaning and guest safety measures are currently in place. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of. The staff were all really friendly and lovely but the restaurant was a shambles! We watched MULTIPLE people who arrived after us, check in. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Guests can enjoy Grand Hotel's relaxation amenities, such as a beauty centre, a sauna and an indoor pool, and work out at Leisure Club. The lobby is nice and the bar but in some area's there needs to be attention paid. Sandwiches were fresh, but nothing special. Check your booking confirmation email to find your booking number and PIN. Its a time to sit back, relax and enjoy the perfect Sunday. I cannot fault them. The hotel were aware of this and had provided a small portable electric fan. Special requests can't be guaranteed and may incur additional charges. Private parking is possible on site (reservation might be needed) at GBP 10 per day. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. There's a charge of GBP 20 per pet, per night. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. The nearest airport is Exeter International Airport, 19.9 miles from the property. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. The Grand Hotel The Seafront 1, Torquay, TQ2 6NT, United Kingdom +44 180 329 6677 From $54 Cheapest rate per night 7.0 Good based on 2,787 reviews Thu 2/16 Mon 2/20 1 room, 2 guests View Deal View Deal View Deal 57 more The Grand Hotel deals from $54 About The Grand Hotel Hotel Room You'll have a private room with all the hotel's amenities Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Afternoon Tea , Function room mean and Breakfast was fine. Sea view Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Guests can work out at a leisure club and relax in a Spa. The hotel offers a full breakfast at the price of GBP15 per person per day. Lovely views from the bar area as well. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The location was marvellous, not too far away from Riviera International Centre. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. This hotel is a great place to bask in the sun with a beachfront location. Everything was excellent and clean, I loved staff and rooms. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. These fees and deposits will be charged at check-in, check-out, or the time of service. . The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. Loved the location, the spa and the food , Dreadful experience. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. Sandwiches were fresh, but nothing special. The Grand Hotel, Torquay The Grand Hotel 4-star property Seafront, Torquay, England Choose Dates ebookers Price Guarantee Photos Rooms Reviews Amenities See More Photos 3.6 out of 5 Good! If you like, you can sort and/or filter them (by time of year, review score, etc.). choice of wines was very poor. Other amenities at this beach hotel include a library, free newspapers, and a terrace. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Front desk staff will greet guests on arrival. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Please note, this property cannot accommodate bookings of 5 or more rooms. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. This accommodation unit is furnished with a double bed. Recently back from a five day break in the Grand Hotel, in Torquay. What are some of the property amenities at The Grand Hotel? We hope to see you both again soon. The employees were pleasant and exceptional. Information missing or incorrect? Not a member? In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. The restaurant very misleading and a lot of improvement needed. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Will definitely stay again! There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Non-Residential breakfast 30 per person. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. Yes, dry cleaning and laundry service are offered to guests. The window didnt close properly or lock. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. All content should be genuine and unique to the guest. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel .Rooms require upgrade. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. Private parking is possible on site (reservation might be needed) at GBP 10 per day. The sandwiches eventually arrived. Extremely quiet (at very end if corridor). All clean, good staff and location. THE GRAND HOTEL (Torquay, Devon) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,743 reviews #61 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Staff were generally good and friendly, though several were very young and clearly needed more training/experience. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. The hotel offers a full breakfast at the price of GBP15 per person per day. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. Private bathroom Please try again later. Yes. Yes, paid private parking on-site and street parking are available to guests. It has a private bathroom with a shower, a hairdryer and an individual toilet. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Electric kettle The Grand Hotel, Torquay | Torquay This standard twin room comes with air conditioner. if the writer is claiming to be someone else). Fees and deposits might not include tax and are subject to change. It is situated a brief stroll from Torre Abbey. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Did report it but it was not sorted. Will definitely stay again! We took our seats at a table, near to the central bar, and the two staff were busy briefly. This is a room with 2 single beds. Check-in time is 3:00 PM and check-out time is 11:00 AM at The Grand Hotel. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Your establishment is poorly managed and your priorities are in. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Hotel Description. Please check you have entered your email address correctly before continuing. Yes, there's a seasonal outdoor pool and a children's pool. Tea/Coffee maker However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of GBP 20 per pet, per night. There are similar hotels available. Booking.com does not accept responsibility or liability for any reviews or responses. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. The hotel offers a full breakfast at the price of GBP15 per person per day . Number of rooms: 132. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. Literally everyone sent their meals back after being served undercooked, freezing cold food. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Fine dining, light bites and tasty snacks. Richardson Hotels Ltd. All Rights Reserved. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. The hotel has a children's pool and a seasonal outdoor pool. There is no capacity for cots at this property. Prices are subject to change. Clear all filters or view Tripadvisor's suggestions. Our room was adequate but extremely dated, hardly enough plug sockets and the although the tea station had plenty tea/coffee it was just a low down awkward little side table. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. This is the version of our website addressed to speakers of English in United Kingdom. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. This property offers parking (fees apply). 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out.

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